OEB Breakfast Co. (“OEB,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit eatoeb.com or use our related services, including online ordering, reservations, delivery, and loyalty programs.

By accessing our website or using our services, you agree to the terms of this Privacy Policy.

1. Information We Collect

A. Information You Provide Directly

We collect personal information you voluntarily provide when you:

• Place an online order
• Make a reservation
• Join a loyalty or rewards program
• Sign up for newsletters or promotions
• Contact us through forms or email

This may include:

• Name
• Email address
• Phone number
• Payment information (processed securely by third‑party providers)
• Reservation details
• Order history
• Loyalty program activity

B. Information Collected Automatically

When you visit eatoeb.com, we automatically collect:

• IP address
• Browser type and version
• Device information
• Pages viewed
• Time spent on the site
• Cookies and tracking technologies

C. Information from Third Parties

We may receive information from:

• Online ordering partners
• Delivery platforms
• Reservation systems
• Payment processors
• Loyalty program providers

This may include order details, delivery status, reservation confirmations, and loyalty activity.

2. How We Use Your Information

We use your information to:

• Process online orders and payments
• Manage reservations
• Facilitate delivery through third‑party partners
• Operate loyalty and rewards programs
• Communicate updates, promotions, and offers
• Improve website performance and user experience
• Respond to inquiries and provide customer support
• Maintain security and prevent fraud
• Comply with legal obligations

3. Sharing Your Information

We do not sell your personal information.

We may share your information with trusted third parties who help us operate our business, including:

• Online ordering platforms
• Delivery partners (e.g., DoorDash, Uber Eats, SkipTheDishes)
• Reservation systems (e.g., OpenTable)
• Payment processors
• Email and marketing service providers
• Analytics providers (e.g., Google Analytics)

These partners only receive the information necessary to perform their services and are required to protect your data.

We may also disclose information:

• To comply with legal requirements
• To protect the rights and safety of OEB, our guests, and our partners
• In connection with a business transaction (e.g., merger or acquisition)

4. Cookies & Tracking Technologies

We use cookies and similar technologies to:

• Improve website functionality
• Remember your preferences
• Analyze site traffic
• Support marketing and advertising

You can adjust your browser settings to refuse cookies, but some features of the site may not function properly.

5. Data Security

We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

However, no method of transmission over the internet is 100% secure.

6. Data Retention

We retain personal information only as long as necessary to:

• Provide services
• Meet legal and regulatory requirements
• Resolve disputes
• Maintain business records

7. Your Rights (Canada – PIPEDA)

Under Canadian privacy law, you have the right to:

• Access your personal information
• Request corrections
• Withdraw consent (where applicable)
• Request deletion, subject to legal limitations

To exercise these rights, contact us using the information below.

8. Children’s Privacy

Our website and services are not intended for children under 13.  

We do not knowingly collect personal information from children.

9. Links to Third‑Party Sites

eatoeb.com may contain links to external websites.  

We are not responsible for the privacy practices of those sites.

10. Changes to This Policy

We may update this Privacy Policy from time to time.  

The “Last Updated” date at the top will reflect the most recent version.

11. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact:

OEB Breakfast Co.  

Email: [email protected]

Address: 205, 10441-178 St. Edmonton, AB T5S 1R5